CONDITIONS

Dear guest,
Thank you for booking with us. We kindly ask you to read the reservation policy thoroughly as you automatically accept the following terms and conditions when booking.

DURATION AND DELAYS

We kindly ask of you to notify us of any delays.

We cannot guarantee an extension of the reservation in case of delays.

Unnoticed delays of more than 45 minutes will result in an automatic cancellation and your table will be given to someone on our waiting list. And a full menu fee will be charged.

CANCELLATIONS

You can cancel your reservation through your confirmation email up until 72 hours before your reservation. If you cancel later than this, a full menu fee per person will be charged.

Changes regarding arrival time and the number of guests are binding from the time the booking is made and can only be altered with written confirmation from us.

NO SHOW CONDITIONS

Please note that a valid credit card is necessary to guarantee your reservation. In the case of a late cancellation or a no-show the restaurant reserves the right to deduct a no-show fee of the booked menus amount.

DIETARY RESTRICTIONS AND ALLERGIES

Please provide details of any allergies or dietary restrictions for yourself and your fellow diners before confirming your reservation on the next page.

Please note that we are unable to offer a vegan or fully dairy-free menu. We may be able to accommodate lactose intolerance where dairy products can be replaced with lactose-free alternatives.

All allergies and dietary restrictions must be explicitly confirmed by the restaurant no later than 24 hours before your visit. Simply including them in your reservation does not constitute confirmation. If you have not received confirmation from us within this timeframe, we cannot guarantee that the menu can be adapted.

If your allergy or dietary restriction is not listed, please contact us at info@restaurantaure.dk

FOR LARGE GROUPS

For reservation in our Private Room or larger events, please contact us on email info@restaurantaure.dk

CHILDREN

To provide a peaceful dining experience for all our guests, we do not allow children under the age of 10.

ANIMAL FRIENDLINESS

Please note that although we love pets we cannot allow you to bring your dogs or other pets.

MODIFYING OR CANCELLING RESERVATIONS

To modify or cancel your reservation, please contact us by phone +45 31 68 65 68 or email: info@restaurantaure.dk

QUESTIONS

We are always available to answer questions or doubts at info@restaurantaure.dk